Frequently Asked Questions
Everything you need to know about your TrueHealthic shopping experience.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as our contemporary fits may vary slightly by collection.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund may incur a small restocking fee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
Are your materials sustainably sourced?
At TrueHealthic, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton, recycled polyester, or sustainable bamboo fibers.
Can I track my package after it ships?
Yes, once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.